For all your PC support call us now on 07970 661 990
Testimonials for Basil's PC Support Services
"For many years I have had the good fortune of being able to contact Basil whenever a problem has arisen with my computer. He has been an unfailingly invaluable source of advice, support and practical assistance. In the case of smallish problems he has given me helpful instructions and tips over the phone. With more difficult matters he has called to see me within a few hours of my approaching him and has invariably been able to sort the problem out. His vast knowledge is accompanied by huge patience and good humour, and a steely determination never to be defeated. I commend him with no hesitation whatsoever.
There's nothing Faulty about Basil. He's a Tower of strength."
Robin Richardson & Angela Gluck – Insted - Wembley Park
"For the last ten years I have used this company for all my computer needs without any trouble whatsoever. Basil is an expert in not only computer maintenance but in the usage of Quickbooks, a recognised accounts & bookkeeping programme that ha allowed me to keep total control of my business finance.
He is dedicated to the well being of his clients and the efficient way in which they are serviced. If a problem arises, it is dealt with almost at once, certainly within twenty four hours and the problem is always addressed.
I would recommend anyone to Basil-Faulty Computers without hesitation for any computer or broadband problems."
Roger Spencer – Carlton Executive Car Hire - Hatch End – Middx
"Some four years ago I decided that my practice had to go computer, website, email etc. To say I was filled with dread would be the understatement of the year. I was introduced to Basil and the process thereafter proved that my fears were in vain. He has guided my business through all the stages of setting up emails, even picking them up when I am abroad, and helped with my website which is now very much part of my business. In an industry which has so many cowboys and people who do not know what they are doing but still offer advice and charge you, Basil's approach and professionalism has been a breath of fresh air."
Nathan Dony - Dony Consultants - Ruislip
"We have been dealing with Basil for the last 10 years and he came highly recommended to us.
We have always found his service to be reliable and efficient. The one thing that we particularly like is that when you contact him he gets back to you very quickly and goes through the problem over the phone to ascertain if we need a visit.
He is very thorough and if he cannot work out the problem in situ on site he will take the computer away with him and return with the computer and the problem solved in a matter of hours."
Marilyn Miller - Bushey - Herts
"I have known Basil for some 15 years when I was introduced to him by a colleague. I was investing in a new computer and needed help to locate the right machine and systems.
Since that time Basil has looked after all my IT requirements in a timely and reliable manner.
He has supported all my needs getting me the right broadband supplier, ensuring my system is up to date and resolving the many problems that I encountered through my lack of knowledge. Some 5 years ago he helped my replace my laptop PC with a more powerful Desktop. He saved all my information and then loaded it all on the new software he organised for the new machine.
He has always been available to support and resolve the problems in a speedy and efficient manner. He is very happy to visit me at home to resolve any issues or deal with them remotely."
Brian Cohen - BMC Management – Rickmansworh
"Basil has been providing total support and maintenance to me and Life Line 4 kids for the last three years. He set up my system and provides support dealing with any problem that may occurred quickly and efficiently.He advises and purchases large numbers of computers to be provided to children with special needs all over the country and assists their parents to get the systems up and running, and in many cases gives technical advice to them at no cost.
I am very happy with the service I get from Basil and am happy to recommend anyone to Basil-Faulty Computers."
Jeffery Bonn and LIFELINE For Kids – London
"You have always attempted to respond to my calls more or less immediately and if this has not been possible (which is rare) then in a matter of hours if not in minutes. You rapidly ascertain the fault and resolve it due to your masterly knowledge of my systems which I gather are complex, Thank you for makeing my life easier.
Best wishes for our continuing relationship."
Michael Garston OBE.
"I recently bought a new Sony Desktop machine which I did not know how to set up. My web site designer recommended Basil. I told Basil what I needed to do – and he literally took over and transferred all my old data from my old Dell machine to the new one and also set up my new system and email that makes it very easy for me to use.
As with most new systems – and mine is Windows 7 – Basil has always been there when needed – talking me through items that I need to do – and making it very easy for me to understand. When he has not been able to help me by telephone or remotely – he has come to my office in a matter of hours.
Very patient and caring about his clients, I can honestly say Basil has a been a big help in helping me to upgrade and change my system."
Elaine Gardiner - Finchley